Privacy Policy
777coin

This Privacy Policy ("Policy") describes how 777coin ("the Platform", "we", "us", "our") collects, processes, stores, and protects the personal data of registered players and visitors ("you", "your") who access or use our online casino and sports betting services. This Policy applies to all data processing activities carried out by 777coin in connection with your use of the platform, including via desktop browsers and mobile devices in Bangladesh.

By creating an account on 777coin or by continuing to use our platform after this Policy has been published or updated, you acknowledge that you have read and understood how we handle your personal data as described herein. If you do not agree with any aspect of this Policy, please discontinue use of the platform and contact our support team to request account closure.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy. All three documents together form the basis of the agreement between you and 777coin.

777coin collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and — where required — from third-party verification and payment partners. The categories of personal data we collect are described in detail below.

Special Category Data: 777coin does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. If you voluntarily provide such information through a support interaction, it will be handled with the highest level of care and deleted as soon as it is no longer necessary for the stated purpose.

Data from Minors: 777coin strictly prohibits registration by persons under 18 years of age. If we discover that personal data has been collected from a minor, we will delete that data immediately and close the associated account without notice. If you are a parent or guardian and believe a minor has registered on our platform, please contact our support team via live chat immediately.

We process your personal data only for lawful purposes and only where we have a valid legal basis to do so. The following table sets out the purposes for which we use your data, and the corresponding legal basis for each processing activity.

Marketing Communications: If you have consented to receive promotional communications from 777coin, we may send you notifications about new games, deposit bonuses, seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL, or T20 World Cup, and special offers tailored to your gameplay preferences. You may withdraw this consent at any time by updating your notification preferences within your account settings or by contacting our support team via live chat.

Withdrawing consent for marketing communications will not affect the lawfulness of processing carried out before withdrawal, nor will it affect processing undertaken on any other legal basis (such as contractual necessity or legal obligation).

777coin uses cookies and similar tracking technologies (including local storage and session tokens) to operate the platform, maintain your session, and understand how players interact with our services. We do not use third-party advertising cookies or cross-site tracking technologies.

You may control cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in and using the platform. For analytics cookies, you may opt out at any time through your account settings panel without any impact on platform functionality.

777coin does not sell, rent, or trade your personal data to any third party. We share data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

Categories of third parties with whom we may share data:

• Payment Service Providers: Transaction reference data is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard solely to process your deposits and withdrawals. These providers are independently responsible for their own data handling practices.
• Identity Verification Partners: KYC documentation (NID, passport, proof of address) may be shared with our third-party identity verification service provider for automated verification processing. All such providers are bound by strict data processing agreements.
• Game Providers: Your username and gameplay session data are shared with game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi for the purpose of delivering game sessions and resolving disputes. These studios do not receive your full identity data or financial data.
• Legal and Regulatory Authorities: We may disclose personal data to law enforcement, financial intelligence units, or other regulatory bodies where required by applicable law, court order, or to protect against fraudulent or illegal activity. We do not provide data to authorities beyond what is legally required.
• Technology and Infrastructure Providers: Cloud hosting, database management, and cybersecurity service providers who process data on our behalf under binding data processing agreements that prohibit them from using your data for any purpose other than providing services to 777coin.

International Data Transfers: Game providers and certain infrastructure partners may process data outside Bangladesh. Where such transfers occur, we ensure that appropriate data protection safeguards are in place through contractual data protection clauses. We do not transfer your KYC documentation or full identity data to jurisdictions without adequate data protection standards.

777coin retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve disputes or enforce our agreements. The retention periods set out below reflect these requirements.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical and analytical purposes in a form that does not identify any individual.

As a player on 777coin, you hold a number of rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our support team via the 24/7 live chat channel inside the platform.

We will respond to all valid data rights requests within 30 days of receipt. In complex or high-volume cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it before the initial 30-day period expires.

Please note that certain rights are subject to limitations where retention or processing is required by law. For example, we cannot delete financial transaction records that we are legally required to retain for regulatory compliance purposes. In such cases, we will explain the limitation clearly when responding to your request.

777coin maintains a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework is reviewed and updated regularly to reflect current best practices and emerging threat vectors.

Technical security measures include:

• TLS 1.3 encryption for all data transmitted between your browser or device and our servers.
• AES-256 encryption at rest for all sensitive personal data stored in our databases.
• Multi-factor authentication (MFA) for all staff accessing production systems that contain personal data.
• Role-based access controls (RBAC) ensuring that employees access only the data they require to perform their specific job function.
• Real-time intrusion detection and prevention systems (IDS/IPS) monitoring for abnormal access patterns.
• Regular penetration testing conducted by independent security professionals.
• Automated vulnerability scanning of all platform components on a continuous basis.

Organisational security measures include:

• Mandatory data protection training for all staff who handle personal data.
• Strict data minimisation and need-to-know policies governing internal data access.
• A documented data breach response plan with defined escalation paths and player notification procedures.
• Regular internal audits of data handling practices against this Privacy Policy.

While we implement industry-standard security measures, no digital platform can guarantee absolute security. You also play an important role in protecting your account. We strongly recommend using a unique, strong password for your 777coin account, enabling any available two-factor authentication options, and never sharing your login credentials with any third party.

777coin reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via an in-platform notification and/or an email to the address on file, at least 7 days before the changes take effect. The updated Policy will always be accessible at /privacy-policy on the platform, with the effective date prominently displayed at the top of the page.

Your continued use of the 777coin platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with the revised terms, you should stop using the platform and contact our support team to request account closure before the effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. The date of the most recent revision is shown in the hero section at the top of this page.

How to contact us regarding privacy matters:

• Live chat: 24/7 live chat available inside the platform — the fastest way to reach our support team.
• Email: support@777coin (plain text — not a clickable link). Expected response time: within 48 hours.
• Subject line to use: "Privacy Request — [Your Username]" for all data rights requests and privacy-related enquiries.

For responsible gaming concerns, including self-exclusion requests and deposit limit adjustments, please visit our dedicated Responsible Gaming page or speak directly with our support team via live chat. For all other account and gameplay questions, our FAQ page covers the most common topics in detail.