Play Smart. Stay in Control.

777coin was built with Bangladeshi players in mind — and that means building a platform where entertainment never comes at the cost of personal wellbeing. Responsible gaming is not a legal checkbox at 777coin; it is a value that shapes every feature we build, every policy we set, and every interaction our support team has with players.

Gambling at 777coin — whether on cricket betting, live casino tables, slots, or card games like Callbreak Quick — should always be a leisure activity enjoyed within your personal means. It should never be viewed as a source of income, a way to recover financial losses, or an escape from personal difficulties. When gambling stops being fun and starts feeling like a compulsion, that is the moment to use the tools on this page.

This Responsible Gaming Policy applies to all registered players in Bangladesh. It outlines the practical tools available to you, explains how to use them, and provides guidance on recognising when gambling behaviour may be causing harm. We encourage every player — regardless of how long they have been playing or how much they deposit — to read this page in full and to use the available tools proactively.

During the registration process, all players must confirm that they are 18 years of age or older. This declaration is a binding legal representation. 777coin reserves the right to request documentary proof of age at any point — not just at the time of the first withdrawal. Accepted documents include a valid Bangladesh National Identity Card (NID), passport, or birth certificate.

If you are a parent or guardian and you believe a person under 18 in your household has registered or is using a 777coin account, please contact our support team immediately via 24/7 live chat inside the platform. We will investigate and close the account without delay.

Protecting minors in your household: If you share a device with younger family members, we strongly recommend enabling device-level parental controls or using dedicated filtering software to prevent unauthorised access to gambling sites. Do not share your 777coin login credentials with anyone.

One of the most effective ways to maintain control over your gambling is to set a hard limit on how much you deposit. 777coin allows every player to set deposit limits in BDT across three time windows. These limits apply across all payment methods including bKash, Nagad, Rocket, Upay, and bank transfers.

How to set or modify a deposit limit:

• Log in to your 777coin account and navigate to Account Settings → Responsible Gaming → Deposit Limits.
• Enter your desired limit amount in BDT for daily, weekly, and/or monthly periods.
• Confirm the change — your new limit takes effect immediately.
• To decrease a limit: the reduction is applied immediately with no waiting period.
• To increase a limit: a mandatory 7-day cooling-off period applies before the higher limit becomes active. This delay is intentional and cannot be waived.

Time spent gambling can pass quickly, especially during live cricket betting sessions or fast-paced slot games. 777coin provides a suite of session management tools to help you stay aware of how long you have been playing and to enforce boundaries you set for yourself.

All session controls are accessible under Account Settings → Responsible Gaming → Session Controls. Changes to session alerts and auto log-out thresholds take effect immediately. Short-term time-out requests made via live chat are processed within 30 minutes.

Self-exclusion is the strongest responsible gaming tool available at 777coin. When you self-exclude, your account is fully suspended — you cannot log in, you cannot deposit, and you will not receive any promotional communications from 777coin for the duration of the exclusion period. Any pending bonuses are cancelled.

Self-exclusion is available in the following formats:

• 30-day exclusion — a one-month break, suitable for players who want a short rest period.
• 60-day exclusion — a two-month break, providing more extended distance from the platform.
• 90-day exclusion — a three-month break, recommended when gambling has been causing noticeable stress or financial strain.
• 6-month exclusion — a longer-term break for players who need a significant period away.
• Permanent self-exclusion — your account is permanently and irrevocably closed. This option cannot be reversed. All data is retained only as required by our data retention policy.

How to request self-exclusion:

1. Contact the 777coin support team via the 24/7 live chat inside the platform.
2. State that you wish to self-exclude and specify the duration (30 days, 60 days, 90 days, 6 months, or permanent).
3. Our support team will process your request within 30 minutes and confirm the exclusion via your registered email address.
4. You do not need to provide a reason. No questions will be asked about why you are requesting exclusion.

After a temporary exclusion period ends, your account will not be automatically reactivated. You must contact support to reopen your account, at which point a brief welfare check will be conducted to confirm you are ready to return to the platform safely.

Problem gambling can develop gradually. Many players do not recognise the warning signs until the behaviour has already caused significant harm. The following signs may indicate that gambling is becoming a problem. If you identify with any of these, please use the tools on this page or contact our support team immediately.

If you are unsure whether your gambling habits are a cause for concern, the following self-assessment questions can help you reflect on your behaviour honestly. Answer each question truthfully — there are no right or wrong answers, and your responses are completely private.

If gambling is affecting your life or the lives of people around you, reaching out is the most important step you can take. 777coin's support team is trained to handle responsible gaming enquiries with sensitivity and discretion. All conversations are confidential.

When contacting us about a responsible gaming matter, you do not need to explain yourself in detail. Simply state that you would like to use a responsible gaming tool — such as setting a deposit limit, taking a time-out, or initiating self-exclusion — and our team will guide you through the process step by step.

What to expect when you contact support about responsible gaming:

• Your request will be handled by a trained support agent, not an automated system.
• All discussions are treated with complete confidentiality.
• No pressure will be applied to continue playing or to reconsider your decision.
• Self-exclusion and time-out requests are processed within 30 minutes of your request being received.
• You will receive a confirmation once your chosen tool has been activated.

Additionally, we encourage players who may be struggling to speak with friends, family members, or community leaders they trust. In Bangladesh, Eid, Durga Puja, and Pohela Boishakh are times when family bonds are strong — lean on your support network if gambling is becoming a source of stress rather than enjoyment.

Useful contacts:

• Kaan Pete Roi (Bangladesh mental health support): 01779-554391 — available for emotional support and mental health guidance (plain text, not a link).
• National Mental Health Helpline (Bangladesh): 16789 — free national helpline (plain text, not a link).
• 777coin Support Email: support@777coin (plain text, not a link).